Water, sewer, and gas services are provided by the Village of Forestburg.
Forestburg offers a pre-authorized payment plan.
Call the Village office at 780-582-3668 for more information.

If you would like to start receiving your monthly utility bill via email, please click here and fill out the form. You may deliver this form by dropping it off in person at the Village Office, mailing it to our office or scanning it and emailing it to clerk@forestburg.ca.

Water Services

We provide potable drinking water to all residents of the Village as well as a few properties outside of the Village.  The Village currently charges $23.50 for a Monthly Infrastructure Maintenance Fee and a water usage rate of $2.50 per m3.  Water meters are read monthly by automatic readers. 

Disconnection/Reconnection Fee:
Disconnection Fee                                                                                           $100.00
Reconnection Fee                                                                                            $100.00

  1. The disconnection fee will be charged when a disconnection is requested either by the property owner or the Village for non-payment of utility charges.
  2. The reconnection fee plus any outstanding balance must be paid in full prior to the service being reconnected.
  3. Having a service disconnected does not cancel the Monthly Utility Infrastructure Maintenance Fee or the monthly Garbage Fee during the time of disconnection.

Sewer Services

The Village has a sanitary sewer system that provides service to the majority of properties located within the Village.  The current charge for sanitary sewer service is $8.50 per month (Infrastructure maintenance fee), and a usage rate of $0.70 per m3 of water.

Fire Services

Monthly service for all utility services  $12.05

Natural Gas Services

The Village also supplies natural gas to all homes and businesses within the Village.  The current residential rate for gas is based on:

                $37.50   Monthly Service Charge +

                $  1.90   Monthly Distribution & Capital Fund Charge +

                Current market value for the cost of gas used (per GJ)

The rates charged by the Village are very competitive within the market.

Gas meters are read manually each month by public works personnel, the Village is currently installing an AMR system which will allow for monthly automatic reads of gas meters.  The Village has contracted with Phoenix Gas to provide maintenance support for our natural gas system

A service charge of Fifty ($50.00) Dollars will be levied when the gas service is shut off at the request of the customer; or,

  1. the Chief Administration Officer as a result of non-payment of the Gas Utility Bill
  2. the gas utility operations contractor as a safety precaution.

         Prior to reinstating the natural gas service, any Consumer whose natural gas has been shut off for any reason, shall pay the following:

         a minimum service charge of Fifty ($50.00) Dollars for reinstating the natural gas; and
         the unpaid arrears balance of the outstanding Utility Bill, if applicable.


After hours emergency for water or sewer, please call 780-582-4195.

After hours emergency for gas, please call 1-888-842-2667 ext 300

Report a Street Light Problem - http://www.atcoelectric.com/Services/StreetLight-Repair-Form
Utility billings are sent out monthly from the Village Office.  If you would be interested in taking advantage of our pre-authorized payment plan or equalized gas plan, please call the office at 780-582-3668.

Eastlink High Speed Internet 888-345-1111
CCI Wireless High Speed Internet 780-384-3762
CCI Wired High Speed Internet 844-642-2224
Superior Safety Codes Inc. Permitting Services 888-358-5545
866-358-5085 (Fax)

Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.

URL links used in the description:
http://ucahelps.alberta.ca (Utilities Consumer Advocate website)
http://ucahelps.alberta.ca/cost-comparison-tool.aspx (prices)
http://ucahelps.alberta.ca/historic-rates.aspx (rates)
http://ucahelps.alberta.ca/contact-a-mediation-officer.aspx (issues)

Our website is an interactive resource that is helping consumers, especially vulnerable Albertans, make informed choices about their electricity and natural gas services.

The website is mobile and tablet responsive and has several innovative features, all of which are intended to provide a high-quality user/consumer experience:
• An interactive Cost Comparison Tool to give consumers the delivered cost of energy;
• Prominent and clear information about the services of the UCA’s Consumer Mediation Team;
• Plain-language content that’s easy to understand; and
• A searchable database that displays historical natural gas and electricity rates in a user-friendly format.
Compare energy rates at: www.energyrates.ca
Alberta-based and Canada's largest unbiased energy review website and list all retailer electricity and natural gas options for each deregulated Canadian market